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Still having trouble? Visit the Connect Support Site

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Support

The Connect Support Team is dedicated to providing the support you need to get the most out of McGraw-Hill Connect.

If you have questions or need technical assistance, please feel free to visit our 24-hour online support site or email our online support team.

 

For new users

Students:
Please contact your instructor for your course information.

Instructors:
Contact your McGraw-Hill sales representative for your registration information.

 

Training

We make it easy to learn how to get the most out of Connect.

Simply contact a customer support representative, who will walk you through how to use Connect’s powerful tools and features.

 

System requirements

The system requirements for Connect are listed below.

If you are a computer lab or IT administrator, please visit the Connect Support Site and enter “lab requirements” in the search box.

Operating systems

  • Windows XP, Vista
  • Mac OS X 10.4.6 or later

Browsers

  • Firefox 3+
  • Internet Explorer 6+
  • Safari (Mac) 3+

Plug-ins

  • Flash 9.0.47.0+
  • Java 1.4.2_15+

 

Troubleshooting

Click the link below to see if your computer meets the requirements for Connect.

Check My Computer

 

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